Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors: – Shopify: https://shopify.com/lex to get free trial – Indeed: https://indeed.com/lex to get $75 credit – InsideTracker: https://insidetracker.com/lex to get 20% off

EPISODE LINKS: Chris’s Instagram: https://instagram.com/thefbinegotiator Chris’s Twitter: https://twitter.com/fbinegotiator Chris’s Website: https://blackswanltd.com Chris’s Masterclass: https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation Never Split the Difference (book): https://amzn.to/3J5scNC

PODCAST INFO: Podcast website: https://lexfridman.com/podcast Apple Podcasts: https://apple.co/2lwqZIr Spotify: https://spoti.fi/2nEwCF8 RSS: https://lexfridman.com/feed/podcast/ YouTube Full Episodes: https://youtube.com/lexfridman YouTube Clips: https://youtube.com/lexclips

SUPPORT & CONNECT: – Check out the sponsors above, it’s the best way to support this podcast – Support on Patreon: https://www.patreon.com/lexfridman – Twitter: https://twitter.com/lexfridman – Instagram: https://www.instagram.com/lexfridman – LinkedIn: https://www.linkedin.com/in/lexfridman – Facebook: https://www.facebook.com/lexfridman – Medium: https://medium.com/@lexfridman

OUTLINE: Here’s the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time. (00:00) – Introduction (06:31) – Negotiation (12:21) – Reason vs Emotion (27:17) – How to listen (36:06) – Negotiation with terrorists (38:14) – Brittney Griner (39:53) – Putin and Zelenskyy (47:13) – Donald Trump (54:23) – When to walk away (58:37) – Israel and Palestine (1:06:16) – Al-Qaeda (1:11:46) – Three voices of negotiation (1:20:11) – Strategic umbrage (1:23:18) – Mirroring (1:26:29) – Labeling (1:33:55) – Exhaustion (1:36:09) – The word “fair” (1:39:06) – Closing the deal (1:41:03) – Manipulation and lying (1:42:58) – Conversation vs Negotiation (1:54:17) – The 7-38-55 Rule (1:58:16) – Chatbots (2:07:39) – War (2:09:10) – Advice for young people